What is your shipping policy?

Shipping: We ship anywhere in the United States from our lab in Asheville, North Carolina. We charge sales tax for products shipped to North Carolina. Shipping is by USPS First Class. Expedited shipping or shipping by private carrier (such as FedEx or UPS) is available for an additional fee. If the charged shipping fee exceeds the actual shipping cost by more than $2.50, we will refund the difference.


Delivery: Products typically ship in 2-5 business days. Delivery times may vary, especially during peak periods.


Payments: We accept PayPal, Visa, Master Card, American Express, and Discover.


Returns: One week money back or product exchange, you pay return shipping. Only unopened packages are accepted for return. Shipping fee will not be refunded.